Persuasive Technology: Change Agent
Factors
A change agent, or agent of change, is someone who
intentionally or indirectly causes or accelerates social,
cultural, or behavioral change. Because of their
importance, change agents are the object of scientific
research. Captology, developed at the Stanford Persuasive
Technology Lab, for instance, systematically studies how
interactive computing products can be used to influence the
mind.
Numerous driving forces motivate the behavior
of change agents. An agent who is constantly adapting to
new practices is often motivated to find better ways to do
things. These driving forces may be external—shaped by
circumstances outside the agent's control, such as the
state of society or the seasons— or internal—from a desire
to make change.
A change agent can also be technology.
Consider the changes that have occurred in the last ten years
and much has been driven by introduction of technological
advances. From the introduction to the World Wide Web, the
rapid dominance of Microsoft, the growth and impact of Google
and the list goes on. These technological change agents have
influenced every sector of society on a global basis. Within
the last three years we've witnessed significant explosive of
social computing software that in of itself is creating
explosive change and the extensions of social networks is the
fastest growing technological phenomena since the introduction
of the world wide web.
Social networking is being discovered and used in
many different ways and each new application of the medium
creates a new wave of change. The interaction of human
and technological change agents is tapping into the societal
cry for change and creating non traditional pathways to effect
change. Social networks are enabling millions to have a voice
on any and all issues and one voice becomes millions at
lightening speed. The power of the people is truly be
exemplified and enabled while the impacts of these forces are
yet to be clearly defined or discovered.
Change comes at different tipping points. The science of
social networks leveraged by technology has shown that tipping
points of change can happen faster than ever before given the
enablement of social computing tools and reach. Tipping points
of change are reach when a critical mass of people reaches a
level of influence that becomes self perpetuating and at
geometric proportions. This phenomena is just being discovered
by several social network operators whose membership has reach
the tipping point of adoption, i.e. Linkedin and Facebook.
The wave of change is awakening corporations, institutions
and governments to the medium of social networks. Everyday
dozens of press releases are announcing new social networks
being introduced across literally all segments of business,
topics and geography. Non profits are also awakening to the
power of social computing to further their causes, to create
strong ties to their membership and to create a strong voice in
society. A good example of a non profit which is leveraging
social networks is appropriately called Changemakers.
Changemakers is an initiative of Ashoka: Innovators for the
Public that focuses on the rapidly growing world of social
innovation. It provides solutions and resources needed to help
everyone become a changemaker and presents compelling stories
that explore the fundamental principles of successful social
innovation around the world.
Changemakers is building the world's first global online
"open source" community that competes to surface the best
social solutions, and then collaborates to refine, enrich, and
implement those solutions. Changemakers begins by providing an
overarching intellectual framework for collaborative
competitions that bring together individual social change
initiatives into a more powerful whole.
To keep the framework dynamic, the online Changemakers's
community identifies and selects the best solutions and helps
refine them. The result is global action frameworks, drawing on
the work of social entrepreneurs, that seed collaborative
action and visibility on a global scale—making a big
difference, field by field. Changemakers's Idea Reviewers are
regular contributors of commentary and analysis that ensure
lively and rich online discussion.
The "open sourcing social solutions™" model aims to
challenge the traditional focus of issues like human
trafficking and conflict resolution with a broader, more
complete set of stakeholders. As such, each one serves as a
platform for building a practitioner- and investor-engaged
community that sparks new waves of innovation around problems
stuck on conventional approaches. To learn more about
Changemakers go to changemakers.net
The list of other initiatives across all segments is much
too large to share in an article however by now you should
conclude the primary point, change is all around you. As
individuals we have choices to make every day as our lives are
hit with constant changes. There is an expression, people don't
resist change, they resist being changed.
As individuals our human nature likes to have some control
over changes around us. The proliferation of technological
changes in our lives over the last twenty years has facilitated
a human adoption curve to the influences of change.
However the dynamic that is causing significant disruption
is that we the people are learning to use the medium of social
networks for the purposes of creating our own change which
enables us to have stronger voices and influence over our
world.
This dynamic has just begun but the tipping point will
accelerate changes on the very institutions that have
historically controlled the changes that have previously been
forced upon us, the human race.
|